Returns will not be accepted for Custom portraits or commissioned artwork. If an item arrives damaged, an exchange may be issued, but will be on a case by case basis. Please see my refund page for more details.
Shipping
All ready-to-ship items are packaged and shipped within 3-5 business days. Custom Pet Portraits will ship within 2-3 weeks.
Commissioned artwork is shipped upon receipt of final payment.
I take great care in carefully packaging each painting and item to ensure they stay safe during shipping. If, however, an item arrives damaged, please email me immediately atsarahgohmanart@gmail.comandattach photosof the damage.
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