Shipping
All ready-to-ship items are packaged and shipped within 3-5 business days. Custom Pet Portraits will ship within 2-3 weeks.
Commissioned artwork is shipped upon receipt of final payment.
Returns
Returns will not be accepted for Custom portraits or commissioned artwork. If an item arrives damaged, an exchange may be issued, but will be on a case by case basis. Please see my refund page for more details.
I take great care in carefully packaging each painting and item to ensure they stay safe during shipping. If, however, an item arrives damaged, please email me immediately at sarahgohmanart@gmail.com and attach photos of the damage.